Paul G. Quinnett, Ph.D., a clinical psychologist and practicing therapist, is Director of Adult Services, Spokane Community Mental Health Center. He is the author of When Self-Help Fails: A Guide to Counseling Services (“Without doubt, one of the most honest, reassuring, nonpaternalistic, and useful ‘self-help’ books ever to appear.” —Booklist) and On Becoming a Health and Human Services Manager: A Practical Guide for Clinicians and Counselors.